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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Annistyn

September 13, 2025

5  out of  5
rating by Annistyn
"Shay was very helpful"
We responded:
"Thank you, Annistyn! I'm happy to hear Shay was helpful during your experience. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Used Car Managers

September 13, 2025

5  out of  5
rating by Used Car Managers
"Shay was quick to answer any questions I had. Very helpful! Thanks again."
We responded:
"Thank you! I'm happy to hear Shay was able to assist you promptly and provide helpful answers. We appreciate your feedback and are here for any future questions or needs. Thanks for choosing us!"
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Erika B

September 8, 2025

5  out of  5
rating by Erika B
"Marcella has been a huge help. She walked me through 3 different insurance programs I needed and always follows up. She made the experience feel personalized."
We responded:
"Thank you, Erika! I'm glad Marcella was able to assist you with your insurance needs. Our team is here to support you. If you have any questions or need help, don't hesitate to reach out!"
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Tiera Elam

August 29, 2025

5  out of  5
rating by Tiera Elam
"Love when a customer service agent knows what they are talking about and answers questions efficiently. Ask for Shay - she’s awesome! Thank you!"
We responded:
"Thank you, Tiera! I'm happy to hear that Shay provided you with efficient and knowledgeable service. We appreciate your kind words and are always here to assist with any questions or needs you may have. Thanks for choosing us!"
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J B

August 28, 2025

5  out of  5
rating by J B
"Shay is absolutely a great help from start to finish. Answered any questions I had and made the process painless, and just from this, I would never turn away from this insurance company ,this place always took care of me and my family members and the fact that I know someone that’s in this company to continue to flourish this awesomeness you Shay! Amazing!!"
We responded:
"Thank you, J B, for your wonderful feedback! I'm so happy to hear that Shay was able to assist you throughout the process and make it smooth for you. It's great to know that you and your family feel well taken care of by our office. We're always here for you, so feel free to reach out anytime!"
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Natalie Harmon

August 28, 2025

5  out of  5
rating by Natalie Harmon
"Shay’s services were amazing and helped me with everything i needed. She’s the best!"
We responded:
"Thank you, Natalie! I'm so happy to hear that Shay provided you with such excellent service. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Janel Kennebeck

August 28, 2025

5  out of  5
rating by Janel Kennebeck
"Marcella was wonderful to work with and she helped us so much! I think we had a record number of policy changes in a short amount of time and she was so responsive and assisted us with each one in such a timely and professional way. Thank you!"
We responded:
"Thank you, Janel! I'm happy to hear that Marcella provided such responsive and professional assistance with your policy changes. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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mallory gray

August 27, 2025

5  out of  5
rating by mallory gray
"Shay is the best of the best! I highly recommend her!!"
We responded:
"Mallory, thank you for your fantastic review! I'm happy to hear that Shay provided you with such excellent service. We appreciate your recommendation! If you ever need anything else, feel free to reach out."
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Clint Fortier

August 27, 2025

5  out of  5
rating by Clint Fortier
"Shay has been really helpful and answered all of my questions!"
We responded:
"Thank you, Clint! I'm happy to hear that Shay was able to assist you and provide the answers you needed. Our team is dedicated to offering great service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sammy Hagen

August 27, 2025

5  out of  5
rating by Sammy Hagen
"I’ve had the pleasure of working with Shay at State Farm, and I can honestly say the experience was top-notch from start to finish. Shay is knowledgeable, responsive, and truly cares about helping clients find the right coverage. Whether it’s answering questions or walking you through options, Shay goes above and beyond to make insurance easy to understand and stress-free. Highly recommend reaching out to Shay if you want someone who actually listens and looks out for your best interests!"
We responded:
"Thank you, Sammy, for your wonderful feedback! I'm delighted to hear about your positive experience with Shay. It's great to know that Shay's dedication and expertise made your insurance journey smooth and stress-free. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Sammy Hagen

August 27, 2025

5  out of  5
rating by Sammy Hagen
"I’ve had the pleasure of working with Shay at State Farm, and I can honestly say the experience was top-notch from start to finish. Shay is knowledgeable, responsive, and truly cares about helping clients find the right coverage. Whether it’s answering questions or walking you through options, Shay goes above and beyond to make insurance easy to understand and stress-free. Highly recommend reaching out to Shay if you want someone who actually listens and looks out for your best interests!"
We responded:
"Thank you, Sammy, for your wonderful feedback! I'm delighted to hear about your positive experience with Shay. It's great to know that Shay's dedication and expertise made your insurance journey smooth and stress-free. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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John Gyermeli

August 19, 2025

5  out of  5
rating by John Gyermeli
"Incredible experience, Shay went above and beyond. I highly recommend her and her company's services."
We responded:
"Thank you for your review, John! I'm happy to hear about your incredible experience with Shay. She truly goes the extra mile for our customers. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Alexis Finkelstein

August 19, 2025

5  out of  5
rating by Alexis Finkelstein
"Book with Shay she was so helpful so nice very bubbly person. She was honestly the best help ever. She was so good at letting us know all the information in a very timely manner. We love her."
We responded:
"Thank you, Alexis! I'm really happy to hear that Shay provided such excellent service and made your experience enjoyable. It's great to know she was able to assist you efficiently. If you need anything else, feel free to reach out!"
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Mia Galioto

August 13, 2025

5  out of  5
rating by Mia Galioto
"Shay is absolutely amazing! She is very knowledgeable and personable. She made my experience go very smoothly. A positive attitude goes a long way, especially in today’s world where it seems rare! I could tell she was happy to help and enjoys her job. Thank you to Shay for a wonderful experience!"
We responded:
"Thank you, Mia! I'm so glad to hear about your positive experience with Shay. Her dedication and cheerful attitude truly make a difference. We're grateful for your feedback and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Dylan Reeves

August 12, 2025

5  out of  5
rating by Dylan Reeves
"Shay was So incredibly sweet. She didn’t mind answering questions, and really wanted me to understand all the options available. Would definitely recommend Kim Brust State Farm!"
We responded:
"Thank you, Dylan! I'm happy to hear that Shay provided you with such a positive experience and helped you understand your options. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
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Jacob Severance

August 12, 2025

5  out of  5
rating by Jacob Severance
"I had the pleasure speaking with Shay and she was very polite & professional, she helped guide me through my best options that I didn’t even knew I had , I’m very thankful I got to talk to her , she takes her job serious while with a smile on her face, thank you Shay! & thank you State Farm!, she has a bright future!"
We responded:
"Thank you, Jacob, for your wonderful feedback! I'm happy to hear that Shay provided you with such a positive experience and helped you explore your options. We appreciate your kind words and are grateful to have Shay on our team. If you need anything else, feel free to reach out!"
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Fcwill500

August 12, 2025

5  out of  5
rating by Fcwill500
"Fantastic Service. Shay was amazing, very patient and understanding. She was super helpful during the entire process. I would definitely recommend her to anyone else."
We responded:
"Thank you for your review! I'm happy to hear about your positive experience with Shay. She is a great part of our team. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can assist with!"
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Ry scicli

August 12, 2025

5  out of  5
rating by Ry scicli
"Shay was absolutely amazing very helpful and easy to communicate with!! Highly recommend"
We responded:
"Thank you for your feedback! I'm happy to hear that Shay was able to assist you. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Elaine Vanderland

August 7, 2025

5  out of  5
rating by Elaine Vanderland
"Michelle DiChristina from State Farm is extremely good at her job, and always has the customer's interests and needs at the forefront. As a customer, she gave me options, and offered information about insurance issues and choices that I had never thought of. If I didn't understand something, she took the time to explain, and never seemed rushed when speaking with me. I left our conversations feeling completely informed so I could make the best decisions for what our family needed. You will not find a better and more personable agent anywhere!! Not to mention State Farm beat all other quotes for matching coverages on boat, home and auto for us!! Big Thanks, Michelle and State Farm!"
We responded:
"Elaine, thank you for sharing your experience! I'm happy to hear that Michelle provided such attentive and informative service. It's wonderful that you felt well-informed and confident in your decisions. We're also glad we could offer competitive quotes for your coverage needs. If there's anything else we can assist with, feel free to reach out!"
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Samantha Dorminy

August 5, 2025

5  out of  5
rating by Samantha Dorminy
"Melissa is the most professional and friendliest person i’ve ever had the pleasure of dealing with."
We responded:
"Thank you, Samantha! I'm happy to hear about your positive experience with Melissa. She truly embodies the professionalism and friendliness we strive for. If you need anything else, feel free to reach out!"
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Shay Testino

August 5, 2025

5  out of  5
rating by Shay Testino
"Laura was incredible! Thank you for all the help and support!"
We responded:
"Thanks, Shay! I'm glad Laura was able to help. Our team is committed to providing you with the best service. Let us know if you need anything else!"
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Ashlynn Doyle

August 5, 2025

5  out of  5
rating by Ashlynn Doyle
"I had the pleasure of talking with Shay and she was absolutely amazing! She assisted me and made sure I was well taken care of. I am super grateful to State Farm for always having my back! You guys made a sudden incident feel better after talking with you guys."
We responded:
"Ashlynn, thank you for your wonderful feedback! I'm so happy that Shay was able to assist you in that way. Let us know if there's anything else we can do for you!"
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Nicole Kowalko

August 5, 2025

5  out of  5
rating by Nicole Kowalko
"I was helped by Melissa when I called, and let me say she is amazing! So polite and helpful, she got me an awesome deal. Thank you Melissa!"
We responded:
"Thank you, Nicole! I'm delighted to hear that Melissa provided you with such excellent service! Let us know if there's anything else we can do for you!"
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KEVIN OShea

August 5, 2025

5  out of  5
rating by KEVIN OShea
"The ladies working for Kim are exceptional, Melissa is very thorough on all my questions, very knowledgeable and professional, highly recommend"
We responded:
"Thank you for your review, Kevin! I'm happy to hear that Melissa and the team provided you with such knowledgeable and professional service. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Catanna Testino

August 5, 2025

5  out of  5
rating by Catanna Testino
"Maybe a lil biased but when ya have to call State Farm with a quick general question first thing in the morning, and Shay answers the phone sounding genuine and happy to help, definitely makes the morning run smoother. Thank you Kim for expanding your already wonderful staff!"
We responded:
"Catanna, thank you for sharing your experience! I'm glad to hear that Shay was able to assist you with such a positive attitude. We're grateful to have a team that makes your mornings smoother. Let us know if there's anything else we can do for you!"